Hiring the Right Sales Person and the Value Proposition
I visited two nurseries in our area intending to purchase eight seven foot Canadian Hemlock trees. The first nursery had six foot trees for $180.00 dollars each. I was told I had to remove the trees from the truck myself when delivered and move them to the location were they would be planted. I don't usually shop around, my time is very limited. I decided these people were not the company I wanted to do business with.
The next nursery I visited had the seven foot trees and were $189 dollars each. The person taking care of me told me the driver and his helper would remove the trees from the truck and line the trees up seven feet apart in the location where they were to be planted. He also suggested I put two bags of soil that had been treated with fertilizer and mix it with our rocky soil for each tree. The person also explained how to plant the trees and how much and how frequently I should water the trees.
When the sale and the delivery arrangements were completed I was so impressed with the service I received I asked the gentlemen if he was the owner. He told me he was not but loved trees and loved what he was doing.
Hiring the right person and matching them to a position is critical to achieving Top Performance in the Job.