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Cold Calls as A Strategy

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I recently had lunch with the president of a mid-size company.  During the course of the meal the subject of cold calls came up.  I asked the president if he ever accepted cold calls.  His response was that he was too busy and therefore, would not.  The president from another company indicated that usually he did not accept the calls unless the caller was persistent.  Yet another company executive said he would if he recognized the name or if the caller left a message that led him to believe the caller understood his business and could contribute value.

On another occasion I had the opportunity to ask a purchasing agent the same question.  He informed me that he always accepts cold calls.  He further explained that he was always willing to set up a meeting because he was always on the lookout for new products and services or for better pricing.

My own experience has taught me that it takes a minimum of ten to fourteen calls before reaching the president.  I vary my calls by the day of the week as well as the time of the day and my message is always different.  

If you are interested in reaching presidents of companies call consistently, vary the days and times of your calls, let them know you are there for them and not for yourself and be wary of purchasing agents.

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COMMENTS

Great article Al. It's important to distinguish between the varying demographics that salespeople target, as well as pointing out how many attempts it could take. You might also want to check out this article - http://www.omghub.com/salesdevelopmentblog/tabid/5809/bid/4933/Salespeople-as-a-Dreaded-Virus.aspx - where I point out some of the things that have changed in the past 10 years relative to reaching decision makers.

posted @ Monday, April 28, 2008 11:26 PM by David Kurlan


Al, this is very thought-provoking. Although I've made them myself, taught clients how to make them and recommended cold calls as a strategy, I think that your approach better forecasts the effort required, the results expected and the why. Thanks.

posted @ Tuesday, April 29, 2008 6:04 AM by Rick Roberge


Great first post, Al.
I'm a little spoiled nowadays, working at a company that has a lot of inquiries and leads. I'd like to keep my cold calling skills "warm", though.
Where I think I'll be doing more cold calling is calling the decision makers at companies that have expressed interest. I have a lot of leads that are "influencers" and many times the influencer will not pass me through to the decision maker, even when it's in the influencer's best interest.

posted @ Tuesday, April 29, 2008 8:58 AM by peter caputa


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